Customer Value Management Specialist | Milano

Roma Lavora

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Customer Value Management Specialist
categoria	Lavoro > Offerte di lavoro
tipo annuncio	offerta
descrizione	Pulsee Luce e Gas is an energy company that has been active in the Italian market since 2019. Driven by its distinctive values, innovative vision and Axpo DNA, Pulsee develops new solutions aligned with the evolving behaviours and needs of customers. In addition to offering the possibility to subscribe to electricity and gas services online through a fully digital journey, Pulsee provides a nationwide network of qualified consultants, ensuring close and constant support for consumers. Pulsee stands out for its high quality customer service. According to the latest qualitative survey promoted by ARERA, Pulsee customers report a very high level of satisfaction compared to the market average. The company offers timely and dedicated assistance at every stage, from activation to day-to-day management, ensuring effective and prompt responses to all enquiries. In cooperation with the CRM specialist, the resource will oversee: Monitoring the overall customer experience, to identify improvement opportunities and set up related actions Support in implementation of new customer journey communications Supporting the definition and implementation of actions (specific CB offers, promotions, gifts) and campaigns, in terms of churn prevention and customer value increasing. Project management for promotions, special projects and campaigns on customer base Managing external creative agencies to release graphics and digital materials 2 - 3 years of experience in a similar role Passion for innovation, digital world, start-ups Creative attitude and good communication skills Analytical skills Knowledge and use of SQL language and query is highly appreciated Good use of Power Point and Excel Good level of English
data pubblicazione	01/03/2026
data scadenza	01/04/2026
provincia	Milano (MI)
comune	Milano
contatti	candidati all'offerta
telefono	-
azioni	consiglia ad un amico
azienda	Axpo Italia SpA
fonte	in-recruiting.com
immagine	-
link html
condividi	Tweet
numero annuncio	21224591
numero di visite	15
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