Adecco Credit & Banking is hiring for the Italian Branch of one of the world's leading financial institutionsIT Technical Support OfficerThe role is for a Junior technology experienced in supporting End-users technology (preferably in the Banking sector or similar)The ideal candidate: • Good written and spoken English;• Team work oriented and able to provide assistance to a Senior colleague who will coach;• Microsoft certification in basic apps (word, excel, outlook) would preferrable;• Engages in business impacting production incidents and end-user problem tickets to work through to resolution, including pc/laptop/thin client hardware, pc / Virtual desktop software, printer 1st level diagnosis, Audio Visual / Telepresence troubleshooting, Blackberry / Android / IOS mobility devices, network connectivity, etc.;• Software and system fault diagnosis, analysis and fix;• Ownership of all user problems through to completion;• Proactively keeps customer updated with problem status at all times;• Identifying and reporting risk as appropriate in accordance with the guidelines provided;• Engaging with technology partners & vendors on a day to day basis.Based in Milan, Ral to be defined, Fixed term contract of 6/12 monthsData inizio prevista: 02/09/2024Categoria Professionale: Help Desk / Assistenza InformaticaCittà : Milano (Milano)Disponibilità oraria: Full TimeI candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).